I took out two new cellphone contracts (138431 & 138432) at Nashua Mobile Midrand for my children on 2 September 2009. I did the contract with Audrey Mofokeng. I waited 52 days (instead of 5) and then received the wrong handsets. After a lot of trouble, they sent the right handsets, but charged us SIM and connection fee, while the contract was advertised without SIM and connection fee. The porting of the numbers was not done properly and we still can't receive phonecalls on the one cellphone (0742595017) although we are already paying for the contracts from September 2009. I phoned, I tried emails but no one can help me and nobody returns to me after many promises. On Dec 29 2009 I received an email from the manager (Sonja Daya) asking if the problem was solved. I replied that it was not solved but received no feedback, not even a delivery note. What can I do if a company just doesn't care about service anymore? Can I stop the Debit order? Please help!! I will never do business with Nashua Mobile again. We are paying for a service that is not rendered.

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Cell: Coenie 084 567 0410 / cjcalitz@lantic.net